Refund policy

Return & Refund Policy

Thank you for shopping with Drovex Store.

🔁 Returns

We offer a 3-day return policy from the date of delivery.

Returns are only accepted under the following condition:

  • The product is damaged or defective at the time of delivery

Customers must report the issue within 3 days of receiving the product.

❌ Non-Returnable Cases

Returns will NOT be accepted in the following cases:

  • Change of mind

  • Product not liked by the customer

  • Feeling that the product is not useful or not worth the price

  • Used products

We request customers to place orders carefully after reviewing product details.

🔄 Replacement

For damaged or defective products, we will first attempt to provide a replacement.
If replacement is not available, a refund will be issued.

💰 Refunds

Refunds will only be processed for damaged or defective products (if replacement is not possible).

💵 Refund Method

Refunds will be issued via:

  • UPI

  • Bank Transfer

Customers must provide correct details for smooth processing.

⏳ Refund Time

Approved refunds will be processed within 3 business days.

🚚 Return Shipping

No return shipping charges will be taken from the customer for damaged or incorrect products.

⚠️ Important Note

We reserve the right to reject returns if the product does not meet the above conditions.

📧 Contact Information

For return or refund requests, please contact us at:

We usually respond within 24–48 hours.